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Visa CEO: COVID caused permanent shift to digital payments

December 1, 2021

Via: ABC News

Al Kelly believes there has been a permanent shift in how consumers worldwide pay for goods and services. His 91-year-old parents are a prime example.

The CEO of payments processing giant Visa recently visited his mother just after she’d finished buying her groceries online — something she’d never done prior to COVID-19.

“She said to me ‘I cannot believe I wasn’t doing this before the pandemic,’” Kelly said in an interview with The Associated Press.

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