The future is in a Shell gas station in the sleepy Silicon Valley suburb of Campbell, Calif.
Customers who walk into the service station’s adjacent convenience store to buy Kettle Chips and Arizona Ice Tees never deal with human cashiers. Instead, technology is the shopkeeper.
The store, owned by the chain Loop, officially opened in December after a few months of testing. AiFi, the startup that created the software for managing the store, is pitching its technology as a way to help retailers remain competitive by converting their brick-and-mortar shops into cashierless markets.