Tesla CEO Elon Musk said on Monday that the company is attempting to eliminate contracts for its customers and simplify the return process.
Musk was replying to a Twitter user who said his sister-in-law had experienced a delay with the contract for her Model X SUV.
“We’re trying to get rid of contracts completely. Should just be ‘tap here & you get your car’. Then, if you don’t like it for any reason, just return it like any other product,” Musk said.