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Tag: banking customer experience


Financial Services, Industries

Financial services industry rushes to automate processes in the wake of coronavirus

November 19, 2020

Via: TechRadar

Financial institutions are rapidly changing their business priorities as a result of COVID-19, according to new data from Salesforce. The CRM giant surveyed almost 2,800 executives in insurance, retail banking and wealth management worldwide, finding automating processes was being made […]