At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,
Almost two months have now passed since Russia’s President Vladimir Putin has decided to launch a massive invasion in its neighboring country, Ukraine. As the Russian army invaded, Ukrainian cities like Zhytomyr, Mariupol, Kharkiv, Kherson and Kyiv have been hit by artillery strikes, with some of t
While Western countries are growing more concerned about Russia’s invasion of Ukraine , the global economy is also suffering. More than two weeks have already passed since the conflict started, and economic warfare against Russia’s President Vladimir Putin seems to have negative effects not only on
More than two years have passed since the beginning of the COVID-19 pandemic, and this unprecedented healthcare crisis went on to change the way people live, work and spend their free time. Moreover, the crisis quickly escalated to disrupt numerous industries around the world, impacting the global
Bitcoin’s rally in 2021 marked an impressive achievement for crypto, favoring mass adoption and the investing FOMO (Fear of Missing Out) of institutions across the globe. However, upward volatility comes at a cost: an equal, potential push towards the bottom. Not surprisingly, then, when No
Almost two years have passed since the beginning of the COVID-19 pandemic that took the world by storm. With vaccines and treatments now widely available, many are expecting the world economy to finally return to normal in 2022. However, economists around the world are now concerned about what
