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Breaking down payments challenges: Fintechs vs traditional finance

December 4, 2023

In September, Modern Treasury released their 3rd annual State of Payment Operations report, where they surveyed over 500 financial decision-makers for insights into payment operations at their companies. The decision-makers came from all kinds of industries, from marketplaces, to real estate, and more.

Modern Treasury also heard from respondents identifying their industry as “Software or Technology (Finance or Fintech focus)” or “Banking, Lending, or Investing.” The following analyzes how leaders from both view their payment operations. For the sake of simplicity, we’ll refer to these groups as fintechs and traditional finance.

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