Despite the high profile of on-demand service like Uber and Airbnb, relatively few Americans have used them.
Only 15% have used ride-hailing service like Uber or Lyft, according to a survey published on Thursday by the Pew Research Center. Similarly, only 11% have used home-sharing services like Airbnb and VRBO.
Overall, 72% of American adults have used at least one shared or on-demand service, a fast growing niche of businesses that let customers get a car ride, meal, or travel accommodations at the push of a button, though the data also includes categories like crowdfunding, renting clothes, and shared offices.
