October 11, 2022
Via: Joseph SaundersSince its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate. As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]
April 25, 2022
Via: Nakisani JacobsAt the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a […]
Financial Services, Industries
February 25, 2019
Via: TechRadarThe collective rise of the tech giants and challenger banks is placing significant pressure on traditional financial institutions. Disruptive digital savvy ‘newbies’ are designing their entire ethos around simplifying and enriching the customer experience, and anyone slow to respond could […]